2022 Comm Chats
Dec 15, 2022 Community Chat: Looking back at 2022, Year-end information, Portal updates
Watch the December 2022 Chat Thursday, Dec 15, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell Description Below is a recap and recording of the topics we covered during this month's Community Chat. Remember that all of these links are ...
Nov 17, 2022 Community Chat: Portal enhancements, difference on Flows and Portal, Compliance information
Watch the November 2022 Chat Thursday, Nov 17, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell, Julie Newson, and Justin Devine Description We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides. ...
October 20, 2022 Community Chat: Clear own locks, Introduced the Product Lab, and more
Watch the October 2022 Chat Thursday, October 20, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Ty Fenn, Michael Goodell Description We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides. We discussed the ...
Sept 15, 2022 Community Chat: Customer News Sept Edition, Legacy Payment Portal, Release Notes are now automated, and SST Training save the date
Watch the September 2022 Chat Thursday, September 15, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell Description At this month's chat, we recapped the jam-packed content from the DAKCS [Sept 2022 Edition] Community Connection & ...
August 18, 2022 Community Chat: STIR/SHAKEN, QwikDial Inbound Strategy, Support Show & Tell on Daily/Trusts, reports, and rerunning checks
Watch the August 2022 Chat Thursday, August 18, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Scott Pizzello, Justin Devine, and Colin Pytlick This month we recapped July’s chat, while Justin Devine discussed the difference between STIR/SHAKEN and ...
July 28, 2022 Community Chat: ACA International Highlights, Portal updates, Product and Revision Suggestion Process
Watch the July 2022 Chat Thursday, July 28, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Mike Goodell, Scott Pizzello, and Ryan O' Reilly This month we recapped June’s chat and added in some highlights from Ashlee Hyden, Ryan O’Reilly, and Shawn Suhr ...
June 16, 2022 Community Chat: Consumer Portal New Features and FAQ, Revision Suggestion Changes, Credit Reporting Changes and CA DFPI
Watch the June 2022 Chat Thursday, June 16, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Mike Goodell, and Andy Shumway Items We Covered Recap last month The portal now has the added items for your consumer portal experience: Added new ...
May 19, 2022 Community Chat: Sunset of Legacy Payment Portal (QwikFund) and the Launch of the New Consumer Portal
Watch the May 2022 Chat Thursday, May 19, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Ty Fenn, Mike Goodell, and Reid Miller We covered a lot of ground! In case you missed it, Mike Goodell and Ty Fenn from the Product Team joined us to speak about ...
April 21, 2022 Community Chat: Spring Cleaning in your System, Training Contracts and Opportunities
Watch the April 2022 Chat Thursday, April 21, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden and Scott Pizzello We recapped March's chat about QwikDial, Balto, and additional integrated features. You can watch that chat here. During April's chat, we ...
March 24, 2022 Community Chat: QwikDial Integrated Features and Balto Highlight
Watch the March 2022 Chat Thursday, March 24, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Scott Pizzello, and Julie Newson Speakers: JW Blair with Online Information Services and Destiny Sayers with AMR During the March Community Chat, we covered ...
February 17, 2022 Community Chat: Support Ticket Templates, QwikFlow and Ways to Use Flow Technology in Beyond ARM
Watch the February 2022 Chat Thursday, February 17, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Justin Devine, and Julie Newson What was covered During this chat, we recapped last month's chat about the impact of Reg F and where we currently stand ...
Jan 20, 2022 Community Chat: Product Highlight - New Consumer Portal, Support Stats, Spotlights and trivia
Watch the January 2022 Chat! Thursday, January 20, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Reid Miller, and Scott Pizzello What was covered During this chat, we talked about the impact of Reg F on where we currently stand in Support. We ...