Nov 17, 2022 Community Chat: Portal enhancements, difference on Flows and Portal, Compliance information
Thursday, Nov 17, 2022, at Noon MT
DAKCS Team: Ashlee Hyden, Michael Goodell, Julie Newson, and Justin Devine
Description
We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides.
- We discussed the November Community News email sent Friday, Nov 11, 2022
- Recap of Last Month
- Compliance Updates
- Mike Goodell spoke about recent feedback mentioned in a previous focus group and the changes made to the Consumer Portal.
- Release notes with more detail
- Changes made after legal review
- Partial Payment Plans and Schedules
- Julie helped answer questions about the difference between Portal text and email and Flows text and email.
- Spotlights, events, and holidays - DAKCS will be closed Thursday, Nov 24 and Friday, Nov 25
Spotlights
Upcoming Events & Save the Dates
Take the Survey
We appreciate everyone's participation in these chats. As you know these events continue to be different each month and we welcome your feedback on what to cover and discuss.
Give your feedbackIf you have suggestions or system revisions, please be sure to submit them using the
Revision Suggestion link in the portal. All recordings and recap articles from past
Focus Groups and
Community Chats are stored in the customer access portal under
Community & Events Knowledge Base.
Related Articles
October 20, 2022 Community Chat: Clear own locks, Introduced the Product Lab, and more
Watch the October 2022 Chat Thursday, October 20, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Ty Fenn, Michael Goodell Description We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides. We discussed the ...
Dec 15, 2022 Community Chat: Looking back at 2022, Year-end information, Portal updates
Watch the December 2022 Chat Thursday, Dec 15, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell Description Below is a recap and recording of the topics we covered during this month's Community Chat. Remember that all of these links are ...
Sept 15, 2022 Community Chat: Customer News Sept Edition, Legacy Payment Portal, Release Notes are now automated, and SST Training save the date
Watch the September 2022 Chat Thursday, September 15, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell Description At this month's chat, we recapped the jam-packed content from the DAKCS [Sept 2022 Edition] Community Connection & ...
Jan 19, 2023 Community Chat: Compliance, Credit Reporting, and Product Roadmap Initiatives
Watch the January 2023 Chat Thursday, Jan 19, 2023, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell, Justin Devine, and Julie Newson Join us each month on the third Thursday at Noon MT. Register today! Description Slide deck available here In ...
May 20, 2021 Community Chat: Reg F Changes & Status, Latest on Consumer Portal, TCPA Compliance, & Spotlights
Watch the May Chat! Thursday, May 20, 2021, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Tommy Secrist, & Michael Goodell We hope you enjoyed the latest #DAKCScommunity Chat. Below you'll find the event recording and slides, a quick follow-up survey, and ...