Nov 17, 2022 Community Chat: Portal enhancements, difference on Flows and Portal, Compliance information

Nov 17, 2022 Community Chat: Portal enhancements, difference on Flows and Portal, Compliance information

Watch the November 2022 Chat

Thursday, Nov 17, 2022, at Noon MT
DAKCS Team: Ashlee Hyden, Michael Goodell, Julie Newson, and Justin Devine


Description

We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides

  • We discussed the November Community News email sent Friday, Nov 11, 2022
  • Recap of Last Month
  • Compliance Updates
  • Mike Goodell spoke about recent feedback mentioned in a previous focus group and the changes made to the Consumer Portal.
    • Release notes with more detail
    • Changes made after legal review
    • Partial Payment Plans and Schedules
  • Julie helped answer questions about the difference between Portal text and email and Flows text and email. 
  • Spotlights, events, and holidays - DAKCS will be closed Thursday, Nov 24 and Friday, Nov 25

Chat Recording & Slide Deck



Spotlights



Upcoming Events & Save the Dates



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Contact Info & Questions

If you have suggestions or system revisions, please be sure to submit them using the Revision Suggestion link in the portal. All recordings and recap articles from past Focus Groups and Community Chats are stored in the customer access portal under Community & Events Knowledge Base.