May 19, 2022 Community Chat: Sunset of Legacy Payment Portal (QwikFund) and the Launch of the New Consumer Portal

May 19, 2022 Community Chat: Sunset of Legacy Payment Portal (QwikFund) and the Launch of the New Consumer Portal

Watch the May 2022 Chat

Thursday, May 19, 2022, at 11:30 AM MT
DAKCS Team: Ashlee Hyden, Ty Fenn, Mike Goodell, and Reid Miller

We covered a lot of ground! In case you missed it, Mike Goodell and Ty Fenn from the Product Team joined us to speak about the sunsetting of the legacy web payment portal (Qwikfund) with support ending for this product on Aug 30, 2022.  

We discussed the intentions behind making this shift with technology standards changing and the requirements we have to meet in order to move forward with additional services like zero-cost processing. Keep in mind, that your payment processing will not change; Qwikfund is a DAKCS product that let you take web payments based on an account in the Beyond ARM system.
 
Reid Miller jumped in to highlight the new Consumer Portal. He showed what the legacy portal looks like currently with the account number and pin, what the new portal looks like, the PII options available, and demonstrated the ease of use the new portal can bring to your business. To get in touch with Reid and see a demo, click the button below and book some time to chat.
 
We finished the chat with some Q & A and shared spotlights to keep you updated with the latest from DAKCS. If you missed the chat, we hope you will give it a watch! Because we had a number of questions regarding the sunsetting and promised to put together a FAQ for you, we've provided the Chat Transcript, and here is our newly created FAQ section on DAKCS.com and BeyondARM.com.
 
If you’d like to learn more about the new Consumer Portal,  Reid and Mike are available to help. You can request some time to chat here. 


May Chat Recording and Slide Deck




Customer Experience


Spotlights



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We appreciate everyone's participation in these chats. As you know these events continue to be different each month and we welcome your feedback on what to cover and discuss. Give your feedback.

Contact Info

These chats are intended to provide an opportunity to ask any questions you have and to let us know how we can help. If you have additional ideas for future chats, please email Ashlee Hyden at ashlee@dakcs.com.

Feel free to reach out to Support by submitting a Support Ticket. Stay in the customer portal to find out the latest Maintenance Dates and Beyond Release Notes.