Sept 15, 2022 Community Chat: Customer News Sept Edition, Legacy Payment Portal, Release Notes are now automated, and SST Training save the date
Thursday, September 15, 2022, at Noon MT
DAKCS Team: Ashlee Hyden, Michael Goodell
At this month's chat, we recapped the jam-packed content from the DAKCS [Sept 2022 Edition] Community Connection & News email that was sent on Friday, Sept. 9 including the following topics:
- Internal personnel changes and contact info for various departments
- Beyond ARM online Terms & Conditions changes
- Ability to pay invoices online and set up auto-pay
- Legacy Portal sunsetted as of Aug 31, 2022 (Update URL and letters)
- CHANGE OF DATE for SST Training Opportunity
Mike Goodell joined in and talked about some of the new things happening in Product like the Text Handshake verification and the Product and Development Rollout Process. He helped announce our exciting news!!! You can now subscribe to get the latest Release Notes for Beyond ARM, QwikDial, and the new Self-Service Consumer Portal Release Notes!
Product Highlight Clip
October Events & Save the Date
Take the Survey
We appreciate everyone's participation in these chats. As you know these events continue to be different each month and we welcome your feedback on what to cover and discuss. Give your feedback.
These chats are intended to provide an opportunity to ask any questions you have and to let us know how we can help. If you have additional ideas for future chats, please email Ashlee Hyden at email@example.com.
Feel free to reach out to Support by submitting a Support Ticket.
Stay in the customer portal to find out the latest Maintenance Dates and Beyond Release Notes.
May 19, 2022 Community Chat: Sunset of Legacy Payment Portal (QwikFund) and the Launch of the New Consumer Portal
Watch the May 2022 Chat Thursday, May 19, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Ty Fenn, Mike Goodell, and Reid Miller We covered a lot of ground! In case you missed it, Mike Goodell and Ty Fenn from the Product Team joined us to speak about ...
Dec 15, 2022 Community Chat: Looking back at 2022, Year-end information, Portal updates
Watch the December 2022 Chat Thursday, Dec 15, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell Description Below is a recap and recording of the topics we covered during this month's Community Chat. Remember that all of these links are ...
Mar 18, 2021 Community Chat: DAKCS Summit Pivot, Training Gym Videos, Project Updates
Watch the March Chat! Thursday, March 18, 2021, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Justin Devine, & Tommy Secrist We received a Reg F Focus Group Status update from Justin. Those meetings are happening bi-weekly on Wednesdays at 11:00 AM. A ...
Nov 17, 2022 Community Chat: Portal enhancements, difference on Flows and Portal, Compliance information
Watch the November 2022 Chat Thursday, Nov 17, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell, Julie Newson, and Justin Devine Description We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides. ...
June 16, 2022 Community Chat: Consumer Portal New Features and FAQ, Revision Suggestion Changes, Credit Reporting Changes and CA DFPI
Watch the June 2022 Chat Thursday, June 16, 2022, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Mike Goodell, and Andy Shumway Items We Covered Recap last month The portal now has the added items for your consumer portal experience: Added new ...