February 17, 2022 Community Chat: Support Ticket Templates, QwikFlow and Ways to Use Flow Technology in Beyond ARM

February 17, 2022 Community Chat: Support Ticket Templates, QwikFlow and Ways to Use Flow Technology in Beyond ARM


Watch the February 2022 Chat

Thursday, February 17, 2022, at 11:30 AM MT
DAKCS Team: Ashlee Hyden, Justin Devine, and Julie Newson


What was covered

During this chat, we recapped last month's chat about the impact of Reg F and where we currently stand in Support, and Reid Miller showed a Product Highlight of our new Consumer Portal. You can check out the Jan Comm Chat to learn more.

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Travis Cottle, DAKCS Support Lead, joined us and spoke about new templates you can use when you submit Support Tickets online. Following that, we shared a recorded demo with Julie Newson on Three Ways to Use Flows inside Beyond ARM. 


As we’ve transitioned from QwikContact for Document Delivery, we’ve moved to QwikFlow and the integration of PDCflow's FLOW Technology in Beyond. With this integrated technology, you are able to:


1. Send payment reminders and/or notification letters

2. Send disclosures, debtor notification, or consent to text

3. Send authorizations for Reg E compliance and protection against chargebacks

4. Send debtor statements, itemized statements through text or email

5. Sending of letters, docs, receipts, payment requests

6. Simple signature requests


For articles around Reg F and Flow Technology and to learn more about QwikFlow, take a look at this helpful information. Request an intro with Ashlee and she can get you introduced to Heather Harris at PDCflow to get started today.


February Chat Recording and Slide Deck




Spotlights 


Take the survey

We appreciate everyone's participation in these chats. As you know these events continue to be different each month and we welcome your feedback on what to cover and discuss. Give your feedback.

Contact Info

These chats are intended to provide an opportunity to ask any questions you have and to let us know how we can help. If you have additional ideas for future chats, please email Ashlee Hyden at ashlee@dakcs.com.

Feel free to reach out to Support by submitting a Support Ticket. Stay in the customer portal to find out the latest Maintenance Dates and Beyond Release Notes.