October 20, 2022 Community Chat: Clear own locks, Introduced the Product Lab, and more
Thursday, October 20, 2022, at Noon MT
DAKCS Team: Ashlee Hyden, Ty Fenn, Michael Goodell
We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides.
- We discussed the October Community News email sent Oct 11
- Ty Fenn, Director of Product, spoke and introduced the Product Lab
- What is the Product Lab?
- What it is not
- Benefits of signing up
- What is expected?
- Mike Goodell spoke about recent feedback mentioned in a previous focus group and the changes made to the Consumer Portal.
Upcoming Events & Save the Date
Take the Survey
We appreciate everyone's participation in these chats. As you know these events continue to be different each month and we welcome your feedback on what to cover and discuss. Give your feedback
If you have suggestions or system revisions, please be sure to submit them using the Revision Suggestion
link in the portal. All recordings and recap articles from past Focus Groups
and Community Chats
are stored in the customer access portal under Community & Events Knowledge Base
Nov 17, 2022 Community Chat: Portal enhancements, difference on Flows and Portal, Compliance information
Watch the November 2022 Chat Thursday, Nov 17, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell, Julie Newson, and Justin Devine Description We covered a lot in less than 30 minutes! Here is a recap of the topics and community chat slides. ...
Dec 15, 2022 Community Chat: Looking back at 2022, Year-end information, Portal updates
Watch the December 2022 Chat Thursday, Dec 15, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell Description Below is a recap and recording of the topics we covered during this month's Community Chat. Remember that all of these links are ...
Sept 15, 2022 Community Chat: Customer News Sept Edition, Legacy Payment Portal, Release Notes are now automated, and SST Training save the date
Watch the September 2022 Chat Thursday, September 15, 2022, at Noon MT DAKCS Team: Ashlee Hyden, Michael Goodell Description At this month's chat, we recapped the jam-packed content from the DAKCS [Sept 2022 Edition] Community Connection & ...
October 19, 2023 Community Chat: Moving Forward — What is Next with CS & Product, KFM Compliance Site Highlight
Watch the Oct 2023 Chat Thursday, October 19, 2023, at Noon MT DAKCS Team: Ashlee Hyden, Tommy Secrist, Justin Devine Beyond Investments: Matthew Snedden Join us for the last two chats of 2023 — Each month on the third Thursday at Noon MT. Register ...
Oct 21, 2021 Community Chat: Joann Needleman and Leslie Bender Address Reg F Questions Around Validation Notice and Communication Tracking
Watch the October Chat! Thursday, October 21, 2021, at 11:30 AM MT DAKCS Team: Ashlee Hyden, Justin Devine, and Matthew Snedden Chat Guests: Joann Needleman and Leslie Bender with Clark Hill Law We hope you enjoyed the latest #DAKCScommunity Chat. ...