2.14.11 or Higher: Latest Changes, Pre-Collect flags, Action Reports, and Verbal Consent Button

2.14.11 or Higher: Latest Changes, Pre-Collect flags, Action Reports, and Verbal Consent Button

Article Publish Date - Dec 3, 2021
Refer to Nov 24 Focus Group for additional details.

Purpose

DAKCS has added new features to help agencies comply with Regulation F in effect as of Nov 30, 2021. We will run through the changes made specifically in Beyond Build 2.14.11 or higher. All Beyond Build Release Notes can be found here.

The primary changes in this build surround Pre-Collect and how the process moves into the Validation Information. More specifically two flags in pre-collect and how those work together in the rollover process. 

The two flags highlighted below are Roll Pre-Collect Trans into Validation and Set Itemization Date from Pre-Collect LLS. This article shows how they work together for the Validation Information and Pre-Collect.


Roll Pre-Collect Trans into Validation

The first flag added is labeled Roll Pre-Collect Trans into Validation. This flag is set to an “N” by default and if you’d like to turn this flag on you will need to go and set it to a “Y”. 

When this flag is set to a “Y” on the regular collections client, the system will sum up all the transactions from the pre-collect account and place them into the Validation screen’s Payments and Credits field.

If there is a value already there this will just add to that. For example, there is $100.00 in the payments and credits field and there was a $25.00 payment processed during the pre-collect process. The system adds these fields together and the total in Payments and Credits would be $125.00.

Set Itemization Date from Pre-Collect LLS

The second flag is labeled as Set Itemization Date from Pre-Collect LLS. When this flag is set to a “Y”, the regular collection client will need to use Date of Last Statement as the Itemization Date type. The system will take the date of the last letter sent on the pre-collect account and use that date for the Itemization Date on the regular collection account.

Verbal Validation Button Added

We added a Verbal Validation button to the Validation screen to update the “Itemization Given Verbally” flag and the End of Validation Date. Check out around Minute 24:00 in the Nov 24 Focus Group Recap. 



When this Verbal Validation button is selected, the user will be prompted to select a number of days in the future to set as the Validation period. By default 30 days is set, but that can be changed by entering a number of days, a specific date, or using the calendar to select a date.



Once the user selects “Ok” this will update the “End of Validation Date” along with updating the “Itemization Given Verbally” to a “Y”. 

In this build, we also added the ability to copy phone numbers displayed in the Consent Screen. 

You can find out more about this change in our most recent Focus Group on Nov 24, 2021. Check out Minute 23:00. During this session, we also covered multiple questions surrounding Collector Training, Credit Reporting, and Consumer TimeZone on the Consent Screen.

Collector Report - Action Code Summary

The DAKCS Action Code Summary is found in your active reports in Report Designer. Check out Minutes 17:40 to 20:45 in the Nov 24 Focus Group to learn more. 

Contact Info

 

Please take a few minutes to look over the latest Release Notes. To schedule an update, reach out to Julie Newson by phone at 801.394.5791 x 269 or email julie@dakcs.com. 


For questions about Regulation F, you can reach out to our DAKCS Support team by phone or by submitting a ticket today.

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