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Need assistance with your system? Submit a ticket and our Support team will reach out to help.


Have a new custom request or need to modify an existing custom? Submit a request. Reach out to support for any current custom questions. 


Want to discuss your account, schedule an update, book additional training, or make a product suggestion? Chat with CS today.                     




Browse through our collection of articles, community events, how-to guides, and FAQs.


View the product insights portal to see what is under consideration, being researched, and in development.


Open new tickets, view previous tickets, and know the status and resolution.


    Introducing DAKCS Communication Service (DCS)

    Your all-in-one solution for effortless, compliant electronic communications. With DCS, seamlessly send validation notices, reminders, and essential updates via SMS, MMS, or email, ensuring your messages reach consumers quickly and effectively. Plus, conveniently store and manage documents securely within the integrated consumer portal. Enhance your communication strategy today—existing DAKCS customers can easily sign up by contacting us at customersuccess@dakcs.com. Simplify your outreach and amplify your results with DCS!

      DAKCS Payments

      Need to make a payment

      Need to pay for a custom, make a down payment, pay for hourly support or pay an invoice go here.

        Subscribe to Latest Release Notes

        Get the latest information and details when it comes to future releases and updates. Be sure to click the subscribe button on the top of each page, verify your email to confirm the request, and bookmark the URLs for quick access. All notifications will come from release@dakcs.com. 

        For Beyond Builds lower than 2.15.5,         view all past release notes here.  To schedule an update, email Julie Newson at julie@dakcs.com. 

        Beyond ARM  
        Consumer Portal  
        QwikDial     
        QwikClient 





          Weekend Support
          An on-demand service with a $325 per hour, one-hour minimum charge. Please call (801) 394-5791 to be forwarded to our weekend support.

          Extended Weekday Support
          Pacific Time zone customers can call for emergencies Mon - Fri between 5:00 - 6:00 PM PT with a $325 per hour, one-hour minimum charge. Call (801) 394-5791.

          24x7 Support Available
          24x7 support is available. Submit a ticket in the portal, email sales@dakcs.com, or call (800) 873-2527.

          Scheduled Maintenance Dates
          We perform regular maintenance on all DAKCS integrated services. Take a look at the scheduled calendar dates for system maintenance.

          Beyond ARM Terms of Use
          We’ve moved our Systems and Integrated Services Terms of Use and Agreements to an online location. Read the latest terms and conditions here.


          DAKCS will be closed on the following 2025 holidays:

          Monday, Jan 1, 2025 – New Year’s Day
          Monday, Jan 20, 2025 – Martin Luther King Jr. Day
          Monday, May 26, 2025 – Memorial Day
          Monday, June 16, 2025 – Juneteenth
          Friday, July 4, 2025 – Independence Day
          Monday, Sept 1, 2025 – Labor Day
          Thursday, Nov 27, 2025 – Thanksgiving Day
          Friday, Nov 28, 2025 – Black Friday
          Thursday, Dec 25, 2025 – Christmas Day
          Thursday, Jan 1, 2026 – New Year’s Day