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Need assistance with your system? Submit a ticket and our Support team will reach out to help.


Have a new custom request or need to modify an existing custom? Submit a request. Reach out to support for any current custom questions. 


Want to discuss your account, schedule an update, book additional training, or make a product suggestion? Chat with CS today.                     




Browse through our collection of articles, community events, how-to guides, and FAQs.


View the product insights portal to see what is under consideration, being researched, and in development.


Open new tickets, view previous tickets, and know the status and resolution.


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      Subscribe to Latest Release Notes

      Get the latest information and details when it comes to future releases and updates. Be sure to click the subscribe button on the top of each page, verify your email to confirm the request, and bookmark the URLs for quick access. All notifications will come from release@dakcs.com. 

      For Beyond Builds lower than 2.15.5,       view all past release notes here.  To schedule an update, email Julie Newson at julie@dakcs.com. 

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        Weekend Support
        An on-demand service with a $300 per hour, one-hour minimum charge. Please call (801) 394-5791 to be forwarded to our weekend support.

        Extended Weekday Support
        Pacific Time zone customers can call for emergencies Mon - Fri between 5:00 - 6:00 PM PT with a $300 per hour, one-hour minimum charge. Call (801) 394-5791.

        24x7 Support Available
        24x7 support is available. Submit a ticket in the portal, email sales@dakcs.com, or call (800) 873-2527.

        Scheduled Maintenance Dates
        We perform regular maintenance on all DAKCS integrated services. Take a look at the scheduled calendar dates for system maintenance.

        Beyond ARM Terms of Use
        We’ve moved our Systems and Integrated Services Terms of Use and Agreements to an online location. Read the latest terms and conditions here.


        DAKCS will be closed on the following 2024 holidays:

        Monday, Jan 1, 2024 – New Year's Day
        Monday, Jan 15, 2024 – Martin Luther King Jr. Day
        Monday, May 27, 2024 – Memorial Day
        Wednesday, June 19, 2024 – Juneteenth
        Thursday, July 4, 2024 – Independence Day
        Monday, Sept 2, 2024 – Labor Day
        Thursday, Nov 28, 2024 – Thanksgiving Day
        Wednesday, Dec 25, 2024 – Christmas Day
        Wednesday, Jan 1, 2025 – New Year’s Day