2.14.9 or Higher - Additional Data Field added for 1st Alert Letter File
2.14.9 or Higher - Additional Data Field added for 1st Alert Letter File
PUBLISHED - Nov 11, 2021
Most recently we found an additional data field for the 1st Alert Letter File. The Account Total Due field has been added to the letter file. This was missed due to a previous process that letter vendors took on their end where the amount fields were added together to get the account balance, not requiring the calculation from our end. This has been addressed with our Development team and is in Beyond Build 2.14.9. Find the latestBeyond Release Notes here.
The new field is called Account Total Due and placed at the end of the CSV file that includes all other Reg F fields. The field has a header name of Account Total Due and the additional new field will need to be added to the letter file. Learn more here aboutGenerating Test File and Converting to CSV Format.
In order to solve this issue and get this field, you will need to get the update to the latest 2.14.9 Beyond Build, and then send the new file layout to your vendor and have them map to the new field for the Total Due Amount on the Validation Notice.
We advise you to reach out to your letter vendor about this upcoming additional field. By providing the new header name - Account Total Due - to your vendors, they should be able to work around not having that field available in a sample file at this time. Keep in mind that it may still be possible that vendors can add the fields together to get the total due on the account as they’ve done in the past, but we know how important this is and wanted to address it from our direction.
We appreciate your patience and partnership as we work together to accomplish the necessary requirements for Regulation F at this crucial time.
Contact our team by calling 801.394.5791 or by using thecustomer portalto submit a support ticket.
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