Oct 5, 2023 SST Event: Flow Technology in Beyond and the Compliance Around Digital Collections

Oct 5, 2023 SST Event: Flow Technology in Beyond and the Compliance Around Digital Collections

Oct 5, 2023 SST - Flow Technology in Beyond and the Compliance Around Digital Collections

Speakers


Description and Recap

Thank you for joining us on Thursday, Oct 5 for the DAKCS SST Solution Strength Training series event. Our focus was on DAKCS communication services — Flows in Beyond and the Compliance around Digital Communications. We dove deeper into using Flow Technology in Beyond with email and text. This was an informative hour session filled with in-depth training and ample time for Q&A. This is the complete recording and is a must-see for DAKCS customers. 

Takeaways

  1. Know what is needed before using Flows 
  2. Learn how to set up and design Flows in Beyond
  3. See how to send the MVN in bulk by adding it to the body of the email 
  4. Take a look at the consumer experience and what they see
  5. Send text and email payment reminders with links to make payment 
  6. And... dive into Compliance questions with Flows and electronic communications

Complete Recording



Slides and Q&A Transcript

  1. Oct 5, 2023 Slide Deck                                                                                                                                                                                                                                                                 
  2. Flows and Compliance SST Q&A Transcript

ICYMI, watch the past two Community Chats centered around Flow Technology, embedded data fields, and more. Check them out here. 

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We appreciate everyone's participation in these events. As you know these events continue to be different and we welcome your feedback on what to cover and discuss. Give your input here.

Contact Info & Questions

If you have suggestions or system revisions, please be sure to submit them using the Revision Suggestion link in the portal. All recordings and recap articles from past Focus Groups, Chats, and Roundtables are stored in the customer access portal under Community & Events Knowledge Base.