Nov 16, 2023 Community Chat: Product Insights Show and Tell

Nov 16, 2023 Community Chat: Product Insights Show and Tell

Watch the Nov 2023 Chat

Thursday, Nov 16, 2023, at Noon MT
DAKCS Team: Ashlee Hyden, Tommy Secrist, Justin Devine


Join us for the last chat of 2023 happening on Dec 21, 2023. Register today!

Description 

We recapped last month and highlighted the momentum behind our product research and development teams. What DAKCS is doing to help you engage with our Dev/Product team members on important projects. We covered the “big idea” behind the product board tool, what revision suggestions will begin to look like, answered questions, and provided a timeline for when this will go live. 

At this month's chat, we continued the conversation with a Show and Tell into the Product Insights Portal and how you can best communicate with the Customer Success Department going forward. We covered the expectations behind these changes and what product suggestions look like in Q1 2024. There were changes in the home screen on the customer help portal so please be sure to familiarize yourselves with the changes. 

We also played a quick Slido.com word cloud on things we are grateful for. There were some wonderful answers and here are some results. Check out all past recordings and the latest updates in the help portal. Slide deck available

Learn about the latest release with system-embedded data in the most recent Beyond Release Notes. To schedule an update, reach out to Julie Newson at julie@dakcs.com. 

Chat Recap and Slide Deck



Highlights - What we are thankful for



Spotlights & Upcoming Events






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We appreciate everyone's participation in these chats. As you know these events continue to be different each month and we welcome your feedback on what to cover and discuss. Give your feedback.

Check out other past chats 

Each month is different. Check out past month's chats where we speak about Zero-Cost Processing, Reporting, and so much more. Check out other past chats 


Contact Info & Questions

If you have suggestions or system revisions, please be sure to submit them using the Revision Suggestion link in the portal. All recordings and recap articles from past Focus Groups and Community Chats are stored in the customer access portal under Community & Events Knowledge Base.