Nov 16, 2023 Community Chat: Product Insights Show and Tell
Watch the Nov 2023 Chat
Thursday, Nov 16, 2023, at Noon MT
DAKCS Team: Ashlee Hyden, Tommy Secrist, Justin Devine
Description
We recapped last month and highlighted the momentum behind our product research and development teams. What DAKCS is doing to help you engage with our Dev/Product team members on important projects. We covered the “big idea” behind the product board tool, what revision suggestions will begin to look like, answered questions, and provided a timeline for when this will go live.
At this month's chat, we continued the conversation with a Show and Tell into the Product Insights Portal and how you can best communicate with the Customer Success Department going forward. We covered the expectations behind these changes and what product suggestions look like in Q1 2024. There were changes in the home screen on the customer help portal so please be sure to familiarize yourselves with the changes.
We also played a quick Slido.com word cloud on things we are grateful for. There were some wonderful answers and here are some results. Check out all past recordings and the latest updates in the help portal. Slide deck available
Learn about the latest release with system-embedded data in the most recent Beyond Release Notes. To schedule an update, reach out to Julie Newson at julie@dakcs.com.
Chat Recap and Slide Deck
Highlights - What we are thankful for
Spotlights & Upcoming Events
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Check out other past chats
Each month is different. Check out past month's chats where we speak about Zero-Cost Processing, Reporting, and so much more. Check out other past chats
Contact Info & Questions
If you have suggestions or system revisions, please be sure to submit them using the Revision Suggestion link in the portal. All recordings and recap articles from past Focus Groups and Community Chats are stored in the customer access portal under Community & Events Knowledge Base.