Feb 16, 2023 Community Chat: Zero Cost Processing, Text & Email options, and Product Updates

Feb 16, 2023 Community Chat: Zero Cost Processing, Text & Email options, and Product Updates

Watch the February 2023 Chat

Thursday, Feb 16, 2023, at Noon MT
DAKCS Team: Ashlee Hyden, Michael Goodell

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Description 

In this month's Community Chat, we covered a few different topics including Compliance and Regulatory updates, Zero-Cost Processing, and text/email options through DAKCS and PDCflow. We ended the chat with some spotlights and upcoming announcements. Subscribe to Release Notes. 
Slide deck available here

Upcoming Webinar alert 

March 9 at 2 PM ET / Noon MT - Register Here!                  

Chat Recording Recap & Slides



Questions we discussed  

  1. Is the Pay-to-Pay integrated into Beyond or do you have to enter online through PDCFlow?
  2. Does the ZCP work for ACH as well as cards? CC only
  3. Currently California law doesn't "expressly authorize a fee" from our perspective.

  4. Does PDC/Newtek/PayInSec, Etc. offer an IVR based alternative for fee addition? That is correct.

  5. On the action matrix ….Do we have another way to pull times worked or something around that with the current system?
  6. With the SPL how do we tell if the opened it? The flow w/ reoccurring cc payments sent by text is tracked on the Flow Document Viewer. 

Check out the CFPB advisory opinion


Product Updates 






Spotlights



Upcoming Events & Save the Dates 



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Contact Info & Questions

If you have suggestions or system revisions, please be sure to submit them using the Revision Suggestion link in the portal. All recordings and recap articles from past Focus Groups and Community Chats are stored in the customer access portal under Community & Events Knowledge Base.